Privacy Policy

This privacy statement explains our online privacy practices because we respect your privacy and want you to know your privacy is important to us.

Information we collect

The personal information (such as your name or email address) is collected to make contact with you so we can understand how our services may help you.

We will not use or disclose your personal information without your prior consent. In order to obtain quotations for systems we may need to share your personal details with design and supply companies to design your system.

Use of Your Personal Information

The personal information we collect is used to:

Provide you with information and services to help you with your project.
Contact and liaise with you regarding work we are doing for you.
Generate invoices for work carried out.
Remind you when your system service is due.

We will keep your personal information for a minimum of 7 years or after the purpose for which it was collected is completed.

Disclosure of Personal Information

We will not disclose your personal information to anyone unless:

The disclosure is to a third party that performs services for us, such as our Accountant – but we forbid our service providers from using your personal information for their own purposes.
The disclosure is required by law (such as in response to a court order) or needed for fraud prevention, survey integrity management, enforcement of legal rights or similar purposes.
Its required by a design company to complete a system design or make arrangements for delivery of goods.

If you have any concerns about your privacy, please get in touch.

 

Cookies

What is a Cookie? A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our Cookie usage Our website uses google analytics cookies to record the user interactions of our website visitors however does not record any form of customer specific sensitive data. The information collected from our analytical cookies helps us to understand how websites visitors interact with our website. This enables us to better understand our customers allowing us to alter our websites information and structure it accordingly.

Google Analytics Cookies Breakdown

__utma Cookie A persistent cookie – remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

__utmb Cookie & __utmc Cookie These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. This is a standard ‘grace period’ in web analytics. Ominture and WebTrends among many others follow the same procedure.

__utmz Cookie Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data. This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion.

__utmv Cookie Google __utmv Cookie lasts “forever”. It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities. By browsing our website, you are agreeing to the use of our analytics cookies. Should you wish to disable cookies while browsing the interest and you can do so via your browsers settings. If you wish to learn more about our website cookies and you can do so by visiting Google Analytics Data Privacy & Security.